Shipping Policy
Shipping Policy
At Pulsarway LLC we strive to provide a seamless and convenient shopping experience for our valued customers. This includes ensuring a reliable and efficient shipping process. Please read our Shipping Policy to understand how we handle the shipment of orders placed on our website.
Order Processing:
Once you place an order with us, our team will process it within 7 business days. Business days exclude weekends and public holidays. Order processing involves verification of payment, order details, and product availability. In case of any issues or delays, we will notify you via the contact information provided during checkout.
Shipping Methods and Delivery:
We offer various shipping methods to cater to your needs. The available options and estimated delivery times will be displayed during the checkout process. Delivery times mentioned are approximate and may vary depending on factors such as shipping destination, product availability, and carrier delays. Please note that delivery times do not include order processing time.
Shipping Costs:
The shipping cost for your order will be calculated based on the selected shipping method, package weight, dimensions, and shipping destination. During the checkout process, you will be provided with the applicable shipping costs for your order.
Tracking Information:
Once your order is shipped, we will provide you with a tracking number and instructions on how to track your package. You can track your shipment by visiting the carrier’s website and entering the provided tracking number.
International Shipping:
We offer international shipping to select countries. However, please note that customs duties, taxes, and import fees may apply upon delivery, and they are the responsibility of the recipient. International delivery times may vary due to customs clearance procedures and other factors beyond our control.
Address Accuracy:
It is essential to provide accurate shipping information during checkout. We will not be responsible for delays or non-delivery resulting from incorrect or incomplete addresses provided by the customer.
Shipment Delays or Issues:
While we strive to ensure timely delivery, please note that unforeseen circumstances, such as weather conditions, natural disasters, or carrier delays, may occasionally impact delivery times. In case of any shipment delays or issues, we will do our best to resolve them promptly. If you have any concerns about your shipment, please contact our customer support team.
Delivery Confirmation:
Once your package is successfully delivered to the provided address, it is considered delivered, and our responsibility for the shipment ends. Please ensure that someone is available to receive the package or provide appropriate instructions to the carrier for secure delivery.
Returns and Exchanges:
For information regarding returns, exchanges, and our general refund policy, please refer to our Return Policy.
Contact Us:
If you have any questions or need further assistance regarding our shipping policy, please contact our customer support team. We are here to help you.